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Use our Help Centre to get you and your team up and running with incident.io quickly.

For more help and advice, join the incident.io Community Slack where the incident.io team would be happy to help, or email help@incident.io.

Useful Links

Security FAQs

Product Roadmap

Join us in Slack

Getting Started

[Adding incident.io to Slack](https://www.notion.so/Adding-incident-io-to-Slack-50b04424b6bb4f4e8580c5775982bd72)

Setting up your account

Creating your first incident

Onboarding your team

Using incident.io

Command Reference

Creating Incidents

Assigning Roles

Escalating

Sharing status updates

Setting Severities

Renaming Incidents

Managing Incident Actions

Managing Custom Fields

Incident Statuses

Coordinating on calls

Finding links in the incident channel

Internal communication

External Communication

Encoding processes using Workflows

Private Incidents

Following up

Generating a postmortem

Building a timeline