Initial Setup ๐Ÿค

To install, head to app.incident.io. You'll be asked to 'Sign in with Slack'. We'll create an account for you and store some basic information, like your name and avatar.

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You'll then be asked to 'Add to Slack'. When you've done this, we'll create you an #incidents channel, and install the app into your workspace. At this point, everything should be ready to go.

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Permissions

We ask for a restricted set of permissions in order for incident.io to work. Read more in our Security FAQs.

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Adding new users ๐Ÿ‘ฉโ€๐Ÿ‘ฉโ€๐Ÿ‘งโ€๐Ÿ‘ง

Everyone in your Slack workspace can use incident.io โ€” they simply need to go through the same 'Login with Slack' flow, and a user will be created from them automatically.

They will not be asked to "Add to Slack" - that step only happens once.

Having problems?

Having issues installing? Chat to us on Slack and we'll get it sorted in no time.