Good incident response is about good communication — both internally, and externally.
We integrate with Statuspage to make it easy to keep your customers in the loop with what's going on. You can create, update and resolve Statuspage incidents from within incident channels.
<aside> 💡 Want to know how to get Statuspage installed on your account? Head over here — it takes 2 minutes.
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To start updating the Statuspage, use /incident statuspage or /incident sp to bring up a form.
This form collects information about the incident so far, so that we can create it in Statuspage for you. The name of each section of the form corresponds to the name that Statuspage uses, if you were using their product directly.
Use the Affected components selector to indicate which parts of your application or service are affected, and to what state.
When you're ready, hit Update. We'll go and create an incident in Statuspage for you, and associate with the incident.io incident. We'll display it in the #incidents channel (or whatever you have set it to), on the incident homepage, and in your timeline.
In some cases, you might have already updated the Statuspage manually but now want to manage it with incident.io. We support linking existing, live Statuspage incidents.
Select the incident of choice to link it to the incident.io incident, or select 'Create a new incident' to create a new Statuspage incident.
If you link an incident, we'll pre-fill the form with all of the information from the incident, so you don't have to go copying and pasting.