At Verfolia, we are committed to transforming the job search experience by providing transparency, control, and meaningful insights—while maintaining the highest standards of privacy and data protection. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access or use our website, mobile applications, and related services (collectively, the “Service”).

By accessing or using the Service, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information to operate, improve, and secure our Service, and to provide you with a personalized experience.

Information You Provide Directly

Account Information: When you create an account, we collect details such as your name, email address, and an encrypted (hashed) version of your password.
Profile Information: Information you voluntarily provide on your profile, including your professional summary, work experience, education, skills, projects, links, embedded media (such as videos), and profile image.
Communication Data: Information shared when you contact our support team, provide feedback, or participate in surveys.
AI Assistant Inputs: Text or prompts you provide to our AI-powered career tools (for example, job descriptions or company names). This data is processed solely to deliver the requested service and is not used to train models for other users.

Information Collected Automatically

Device and Connection Information: IP address, browser type and version, operating system, device identifiers, and network information.
Usage and Log Data: Pages viewed, features accessed, time spent on the Service, clickstream data, and timestamps.
Cookies and Similar Technologies: We use cookies, pixels, and similar tools to maintain sessions, remember preferences, analyze usage, and support analytics functionality.

Profile Analytics Data (For Profile Owners)

When your Verfolia profile link is accessed, we collect anonymized and aggregated engagement data, including:

Number of profile views
Time spent on the profile
Engagement with specific sections (e.g., projects, skills, experience)
General geographic region or country of the viewer (not precise location)
Company or organization name, where identifiable through network-level data

Consent-Based Disclosure for Locked Content:

If a viewer explicitly consents to access locked content on your profile, their Verfolia username and the timestamp of access may be shared with you, as outlined in our Data Transparency Consent Document.

2. How We Use Your Information

We use your information for the following purposes:

To operate, maintain, and deliver the Service
To enable profile creation, management, and sharing
To personalize your experience and AI-driven recommendations
To power your analytics dashboard and engagement insights
To communicate updates, notifications, and support responses
To improve platform performance, features, and usability
To ensure platform security, prevent fraud, and protect users
For internal research, analysis, and product development

3. How We Share Your Information

We do not sell your personal data. We share information only in the following circumstances:

Public Profile Visibility: Content you choose to make public is viewable by anyone with your profile link.
Consent-Based Sharing: Your username may be shared with a profile owner when you explicitly consent to access locked content.
Aggregated or Anonymized Data: We may share non-identifiable data for analytics, research, or business insights.
Service Providers: Trusted third-party vendors assisting with hosting, analytics, communications, or infrastructure, bound by confidentiality and data protection obligations.
Legal and Safety Requirements: When required by law, regulation, or to protect the rights, safety, or property of Verfolia, our users, or others.
Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

4. Your Rights and Choices

You have control over your personal information:

Access and Updates: You may view and edit most profile information through your account settings.
Account Deletion: You may delete your account at any time. Certain anonymized, aggregated, or previously disclosed analytics data may persist for operational or legal reasons.
Marketing Preferences: You may opt out of marketing emails using the unsubscribe link provided.
Cookie Controls: You can manage cookies through your browser settings.
Consent Management: Any disclosure of your username for locked content is based on explicit consent, which is recorded and reflected in analytics history.

5. Data Retention

We retain personal data only as long as necessary to provide the Service, fulfill the purposes described in this Privacy Policy, and comply with legal and regulatory obligations.

6. Data Security

We use appropriate technical and organizational safeguards to protect your information against unauthorized access, loss, misuse, or alteration. However, no system can guarantee absolute security.

7. International Data Transfers

Your information may be stored or processed in countries outside your country of residence. By using the Service, you consent to such transfers, which may be subject to different data protection standards.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy regularly.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

📧 melroy@verfolia.com