Track issues and make ongoing adjustments to sprints and project plans with our connected workspace.
How streamlined issue tracking speeds up workflows
Issue tracking and ticketing systems automate task generation so you can streamline your customer support and project management workflows.
Identify, keep tabs on, and respond to bugs, critical issues, and customer service inquiries as part of your normal workflow.
In Notion, you can:
Track issues / tasks / bugs in one place where all teams can collaborate
Customize all fields to know who owns a task, when it's due, and more
Connect context docs to tasks like PRDs and scope documents
Create views to surface types of tasks or tasks owned by different teams
How you can track issues more efficiently using Notion
Create a Notion account.
Create a new page to hold your issues. Select
Tableand click on
database. Or, start from an issue tracking template.
Add a page for each issue that lists an assignee, due date, status, and category.
Invite your teammates to collaborate.
Bug tracking identifies and resolves software bugs for development teams. Issue tracking does this and more -- it also includes key features for tracking tasks, requests for product development, and customer support inquiries.
The three main types of tracking include:
Project tracking — monitor and manage your project’s progress, including tasks, timelines, and milestones
Bug or issue tracking — identify and resolve issues related to the software development process or product delivery
Performance tracking — measure and analyze key performance indicators (KPIs) like sales figures, customer satisfaction, and website traffic
Any platform that does the following is an issue tracking software:
Raises tickets or creates tasks based on issues
Assigns issue-related tasks to team members
Visualizes issue-related tasks as part of a larger project plan for task management
Tracks progress toward issue resolution
Reports on issue metrics