Cross Dock Process

NAVIGATION

Administrator
Rules Management
Master Data Configuration
Inbound Process

Inbound Process Overview

Creating a Purchase Order (PO)

Adding Order Details to PO

Receive Order in Mobile (RF)

Putaway Process

Put To Store (Cross Dock)

Cross Dock Process
Outbound Process

Outbound Process Overview

Creating a Sales Order (SO)

Adding Order Details to SO
- Loading and Shipping
  
  Ship Audit Process
  
  Shipping in Mobile (RF)
Inventory Management
Kit Request Master </aside>

The Cross Dock Process in a Warehouse Management System (WMS) is a logistics strategy where incoming goods are received and immediately redirected to outbound shipping, without being stored in inventory. It is designed to minimize handling, reduce storage time, and accelerate order fulfilment—making it ideal for fast-moving, just-in-time, or pre-allocated inventory.

Key Characteristics:

Bypasses storage or putaway.
Matches inbound receipts directly with outbound orders.
Reduces labour, space usage, and lead time.

Use Cases:

High-volume, fast-moving products.
Pre-sold or made-to-order items.
Distribution centers servicing retail stores or field sites.
Short shelf-life products (e.g., perishables, pharmaceuticals).

Process Flow:

Step	Action	Description
1	Create PO (Purchase Order)	Create a purchase order with the type set as Cross Dock to indicate items are intended for immediate outbound shipment.
2	Create SO (Sales Order)	Create a sales order also marked with Cross Dock type to link it with the incoming PO.
3	Assign Cross Dock PO to Cross Dock SO	Match the PO with the relevant SO at the order detail level to prepare for direct transfer.
4	Receive Cross Dock PO (via Mobile)	Use the mobile RF device to receive goods at the warehouse; items are scanned and confirmed.
5	Put To Store (RF)	Physically move the received items to a temporary staging or shipping area (not full storage) using RF device.
6	Ship Audit	Perform verification or quality checks to ensure the items are correct and ready for shipment.
7	Shipping	Final step where the items are loaded and shipped out to fulfill the cross dock sales order.

🎯 Key Benefits of Cross Docking:

Reduced storage costs – eliminates the need to store fast-moving goods.
Improved fulfilment speed – accelerates order processing and delivery.
Less handling – lowers the risk of damage and reduces labor.
Better inventory turnover – promotes lean inventory practices.

Key Characteristics:

Use Cases:

Process Flow:

🎯 Key Benefits of Cross Docking:

Further Reading