General notes

• The process works like this:
  1. You claim a Transcription job by going to Home → Find New.
  2. Our AI model, Scribe, produces a first pass of the transcript.
  3. Your goal is to correct that first pass; depending on the task, this should be a clean / non-verbatim transcript (remove unnecessary elements like filler words, stutters, and irrelevant sounds while preserving the speaker’s message) or an accurate verbatim transcript (stay as close to 100% accuracy as possible and captures everything that happens in the reference audio or video clip)
  4. After you submit the transcript, a reviewer for your language reviews your work for adherence to the Style Guide (see more below), corrects any errors, and delivers it to the user or customer who ordered it.
  5. After review, you’ll see feedback on your transcript on your History page, and payment will be automatically added to your open invoice. You will receive email notifications once the review is over.
• Please review our Transcription Editor guide before you get started.

Style Guides

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Some transcripts may have guidelines that differ from the below, in which case this will be clearly indicated to you inside the Transcript Editor. When in doubt, please ask the Production Manager for your language!

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When producing your transcripts, please adhere to the style guides below. For verbatim transcripts, please pay attention to elements like restarts, non-verbal sounds, and anything else you’re likely to encounter.

Global style guides

Global Style Guide - Non-Verbatim

Global Style guide - Verbatim

Language style guides

German Style Guide

Arabic Style Guide

Hindi Style Guide

Portuguese Style Guide

French Style Guide

Spanish Style Guide

Italian Style Guide

Shortcuts

• Shift + space bar = play / pause
• Shift + dragging a segment = leave a ghost playhead behind