• Arrive
  • ABC-i
    • Adjust as needed
  • Context Setting
  • Stop/Why Stop and Mark-It Reminder
    • reminding the group to "mark" any emotions, adjustments, or anything else that may be needed and is not urgent enough to Stop the call flow.
  • EPIC Preview (this is the preview of one or more upcoming EPIC Work Use Cases)
  • Group Grounding (this is the grounding exercise Sarah McCrum led us in)
  • EPIC Download (this is the download from the SourcePoint to the SourceSupport Force)
  • EPIC Questions
  • EPIC Needs & Offers
  • Clarify EPIC Next Step/Call to Action
  • fUN 🤪 & Loving ❤️ Closing