<aside> 👋🏼 Welcome to our Help Centre! Get instant access to support information and frequently asked questions. Learn to navigate KeyNinja features like a pro in our Help Centre, with articles dedicated to all our tools!

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What's new/changelog

<aside> ✨ See what's new in KeyNinja and what we're gradually rolling out.

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I am a Host

Questions about the KeyNinja service?

Host: Frequently Asked Questions

<aside> 💬 Is the KeyNinja service customisable?

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<aside> 💬 How much will each clean cost and what does it include?

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<aside> 💬 Are there any additional charges? I.e last minute bookings

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<aside> 💬 Can I continue to use my lockbox with the KeyNinja service?

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Learn how to use and configure KeyNinja

Host: Product Documentation & How-tos

<aside> 💡 Getting started on KeyNinja

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<aside> 💡 Configuring your properties

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<aside> 💡 Setting up Billing details

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<aside> 💡 Managing your bookings

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I am a Ninja: Cleaning

Cleaner: FAQs and How-tos

I'm a Ninja: Key Exchange

Ninja: FAQs and How-tos

<aside> 💡 Popular articles Getting started

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<aside> 📱 Popular articles Using the App

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<aside> 💡 Popular articles How to become a Ninja

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<aside> 📱 Popular articles Using the App

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I am a Guest

Guest: Who is KeyNinja?

<aside> 💌 Have feedback? You can also reach us at (03) 9108 1071 or send our support team a note at [email protected] Whether you have a question about features, pricing, need a demo, or anything else, our team is ready to answer all your questions.

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📰 Latest KeyNinja posts

Safeguarding your property against Covid-19: Clean, Sanitise and Disinfect

What you need to know about today's modern travellers?