Walk, ride, fly, drive, A Ninja is always on time!

The service we provide would grant property owners and hosts the luxury of time and efficiency when it comes to key transferring, in addition to guaranteed safety of keys and property. Therefore, we send our Ninja to verify the guest's ID and manage key transactions so that hosts and owners would not have to worry about the safety of their keys. That being said, delivering 5-star service during the guest's check-in and out process is highly anticipated.

Here are some ways you can kick-start your 5-star rating services,

During check-ins:

• Start by greeting our guests with a smile and a handshake!

• Introduce yourself and engage with small talks

• Ask for their ID & verify

  <aside> 🗒️ For more information about ID verification process click here

  </aside>

• Be a local expert by suggesting nearby attractions and amenities

During check-outs:

• Bear in mind that our guests have a plane to catch
• When doing the check-out, introduce yourself
• Retrieve their keys and lastly, end with "Thank you and have a pleasant day!"

Don't hesitate to request for feedback.

KeyNinja is a new and innovative delivery platform that focuses on customer service, therefore our guest's feedbacks are highly valuable and necessary to deliver even more improved experience for our guest check-in and out services.