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About the Brand

Goals & KPIs

Strategy

Visual content

Results

Audits

Audit of activities

Target Audience

Competitors audit


About the Brand

A family-run bookstore created with a love of reading and people, where reading is not only about books, but also about emotions, connections and traditions.

The store has a reading area with a coffee table and sofas.

Niche: Retail

City: Sumy, Ukraine

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Goals & KPIs

Goal Description KPI main KPI secondary Priority
Sales Increase the number of orders by 10% over the next two months Book sales Targeted book queries - 1-2 queries per day Main
Loyalty The number of interactions with content grows by at least 3% each month for the next 2 months Organic reach (er), number of responses to stories The number of active subscribers increased by 10% Additional

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Audit of activities

If you would like to go through the audit and see where the strategy came from, please check it here

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Strategy

Tone of Voice

Brand Voice: The brand’s “voice” sounds caring, friendly, cozy, and steady.

What we use: Emoji

Text style and rhythm: Calm and caring, like a conversation with a friend or loved one. No slang, easy, and simple. Use up to 2–3 sentences per paragraph of text. Calm rhythm. We advise something with love, not “sell”