Top 10 IT Issue Tracker Templates for IT Technicians

This template amazingly combines tasks, projects, notes and Agile methodology turning Notion into your all-in-one task manager.

Tracking and monitoring processing request infrastruktur IT for division or company or big organitation. I hope you can manage your requests and help in your work

Track the status of day-to-day support tasks. Tasks are assigned to one or more people and can include priority, tags, and a due date.

Every item is its own Notion page where you can add notes, documentation, images, and even sub-tasks.

This template allows you to track your software management and issues for upcoming software releases. You can define what software release is coming up, what key features are included and then track which issues you are tracking for the features.

This template offers a significant advantage over using the standard issue tracker in Gitlab or Github.

You can track, visualise and manage IT issues that come up within a company. Prioritise assignments as well as gain valuable insights into your team's performance and progress through dynamic and interactive charts.

The ultimate solution for streamlined ticket management! Your go-to tool for effortlessly tracking and resolving tickets, whether you're a small business looking to enhance customer support or a dynamic team managing various projects.

Designed to cater to users with diverse levels of familiarity with Notion, this template provides a user-friendly interface that simplifies the ticket submission process and empowers you to focus on what matters most – delivering exceptional service.
Intuitive Ticket Submission: With automated buttons to easily create new tickets and built-in template for all additional ticket information.

- Centralized Dashboard: Get an overview of your ticket landscape with a centralized dashboard. Easily sort, filter, and track tickets based on status, priority, department, and more, ensuring that nothing slips through the cracks.
- Built-in Automations: Making use of the latest Notion features, this template contains automations to easily track progress and reduce manual work.
- Seamless Collaboration: Assign tickets to specific team members, engage in internal discussions, and track progress – all within the template.
- Insights and Notifications: Gain insights into ticket status, average resolution times, and general information with built-in notifications center.

Your IT team’s external home. Store FAQs, knowledge articles as well as issue trackers and boards of live known issues.

A board for internal or external people to report bugs or issues, make hardware or software requests. Each with its own template and ability to monitor the request’s progress until release.

This tool will help you to manage all your development projects, tracking the changes, logging issues and scheduling deployments.

Originally, I created this template for my partner, he is a programmer and he wanted to manage his projects.

I thought it could be useful for others too.

This template is designed for the Scrum methodology but if you prefer to use Kanban then it can be easily adapted. Organise work into manageable sprints, based on estimates which calculate how much work the team can complete before the end of the sprint. Give other teams in the business visibility of your progress so that customer support can update customers and the marketing team can plan feature launches. Designed to be easily configurable for Notion API integrations.