Welcome to the technical support page for Verbord.
If you encounter any issues, have questions, or would like to share suggestions while using our app, please feel free to contact us. We will get back to you as soon as possible.
1. Frequently Asked Questions (FAQ)
- Q: Why are my recordings not syncing to iCloud?
- A: Please ensure you are signed in to your iCloud account on your device and that you have enabled permissions for Verbord in "Settings" > "[Your Name]" > "iCloud".
- Q: If I uninstall the app, will my data be lost?
- A: If you have iCloud sync enabled, your data will be safely stored in your iCloud account. When you reinstall the app, your data will automatically be restored. If you have not enabled iCloud sync, your data is stored locally and will be lost upon uninstallation.
- Q: I purchased the Premium version, but the features are not unlocked. What should I do?
- A: Please go to the settings page within the app and tap the "Restore Purchases" button. If the issue persists, please contact us and provide your purchase receipt.
2. Contact Us
If the FAQs above do not resolve your issue, please contact us with as much detail as possible, including:
- Your device model and OS version (e.g., iPhone 15 Pro, iOS 18.0)
- The approximate time the issue occurred
- A specific description of the problem or a screenshot
Email: theseven@126.com
3. Privacy Policy & Terms of Use
You can view the full Privacy Policy and Terms of Use for this app at the links below to learn more about our data handling practices and app usage rules.