For a month, I will create a more efficient way to help customers with questions using Zendesk by creating an answering system from scratch and making a chatbox using fast reply Snippets to streamline customer service efforts.
This Month I will
- Build a chatbox system
- Create Snippets for questions
- Create an Automatic response system
- Record Loom videos of my progress
Tech tools I'll be using this month to help create my project
Here's the schedule I have planned out for the month using Trello!
Below are my weekly updates on my project**!**
Week 1 Update: My Project Plan and End Goal.
Week 2 Update: Installing Zendesk to Your Website.