Planning and Insight
Performance management is the process of measuring and improving the performance of people within an organization. It enables employers to create a positive work environment that enables both employees and companies to thrive.
A performance management program means management continuously strives to develop their employees, establishes clear goals, and provides continuous feedback throughout the year. This is in contrast to a yearly performance appraisal system, which is increasingly recognized as ineffective in engaging employees, setting, and meeting company objectives, and understanding an employee's performance.
Performance management can also refer to Strategic level measures, for examples Seat Utilisation.
KPI’s & SLA's
A comprehensive database of key performance indicators (KPIs) for various departments.