Establishing a sponsor-style support program for grievance procedures at URochester could address a critical unmet need. Complainants frequently experience isolation, confusion, or retraumatization throughout the process. Information is power. In institution-driven processes, access to independent information is essential for individuals to navigate the system. A dedicated peer support system could offer companionship, mentorship and emotional guidance, similar to the role sponsors play in addiction recovery.

“I wish I had been able to hear about the process from a complainant’s perspective before deciding to file the formal complain.”
— from one of the sponsors at URochester

The program highlights the role of a type of support person called “Sponsor”:

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What is a Sponsor?

• Sponsors are students who have personally gone through the grievance process—they’ve been there.
• They are NOT mandatory reporters and strictly adhere to confidentiality agreements (more on confidentiality).
• Sponsors offer valuable insights and can share their own experiences to help others understand and navigate the procedure. </aside>

Please note:

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This is NOT a URochester-sponsored program.

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Sponsors are NOT professional mental health providers.

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Why a Support System for grievance procedure?

• Emotional support during an unfamiliar, often stressful process.
• Experience sharing: explaining what to expect (without giving legal advice).
• Reduction of isolation: many people feel alone or stigmatized after reporting or being reported.
• Empowerment: helping parties feel less powerless in an institution-driven process.

Detailed Explanation of Sponsors’ role

More on Sponsors