Welcome Fave Sellers!

We are so excited to be launching the first fan-to-fan marketplace with you. We see the marketplace as an exciting and new avenue for fans to create, express their passion, connect with each other, and truly get rewarded for it! Thank you in advance for trusting and partnering with us. Your feedback and opinion is essential to the success of this experience, so do not hesistate to reach out if and when it's needed. We are excited to continue to launch more and more features for the marketplace, so this is just the beginning of our journey together.

Setting up your shop

To begin selling products on the marketplace, you will need to follow the steps below:

  1. ~~Create a Fave account Download the Fave app on your respective App Store and create an account! Remember your Fave username, because you will need it on the next step.~~

    We’ve just announced we’re launching a new & improved Fave app in March 2022! Therefore, you can skip this step (for now), and we’ll work with you later on to connect this with your new Fave account.

  2. Create a Fave seller account We are leveraging a technology called Webkul, which allows us to create a multi-vendor marketplace experience through Shopify. Therefore, you will need an account on Webkul.

You can sign up here: https://fave-marketplace.sp-seller.webkul.com/. This is where you will need your Fave username, since it is how we connect your shop on this site to the Fave App. 3. Create your Stripe account

We are using Stripe Payments for the Fave Marketplace. This is how fans will pay for your creations and how you will be paid out for the revenue!

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Go to "Stripe Payments > Connect Stripe" to create your Stripe account.

  1. Set up your profile

    We will need your Store Name and Address for shipping, tax, and VAT purposes. Therefore, you can add that information by going to "Your Profile > My Account"

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  2. Set up shipping

    You will need to set where you are willing to ship your products, and how much that would cost.

    You will have the option for flat rate shipping per country and calculated shipping through ShipStation.

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    Flat Rate Shipping

    1. Start your set up by going to "Shipping > Marketplace Shipping Configuration" to turn on Flat Rate Shipping.
    2. Navigate to "Shipping > Shipping Methods" to enable the shipping methods you'll allow, as well as which is your default shipping method.
    3. For flat rate shipping, you will need to set up flat shipping rates for the countries you will ship to. See "Manage shipping conditions" for more instructions below.

    ShipStation

    For US-based sellers who want to leverage USPS calculated shipping, you can find how to set-up Shipstation here: https://www.notion.so/faveforfans/Sellers-ShipStation-Configuration-dda5904e79ba43d882a339c0b63ef364

  3. Optional: Send us your CSV

    If you have an existing shop on Shopify, Etsy, or any other marketplace platform, and you want to also sell those products on Fave, feel free to send us the shop CSV to [email protected] and we will get those products set up and connected to your profile.

    If you do not have an existing shop you want to migrate over to Fave, feel free to continue below to see how you can add products yourself.

Managing your shop

Adding & managing your products

To add products to your shop, you can go to the "Products" tab and navigate to "Your Products". Here you will find all your products and will be easily able to add new products.

Your Products will need to be approved before they will appear in the Marketplace on the app. This typically takes 24 hours to do so. If you do not see your product on the app after 24 hours, do not hesitate to reach out to [email protected] to confirm.

Managing shipping conditions for Flat Rate Shipping

For customers to actually purchase your products, you must set up what countries you will ship to, and for how much.