TRUETALE LTD Privacy Policy - Marketing Website

Last updated: 8 March 2026

Version: 0.1.0

This Privacy Policy explains how TRUETALE LTD (“TrueTale”, “we”, “us”, or “our”) collects, uses, shares, and protects personal information when you visit the TrueTale marketing website at truetale.app (the “Website”). This Policy does not cover the TrueTale application or its related services, which are governed by a separate Privacy Policy.

This Policy is organised in two parts. Part A contains core terms that apply to all visitors. Part B contains jurisdiction-specific addenda that apply in addition to the core terms depending on where you are located.

If you have questions about this Policy, you can contact us at privacy@truetale.app or by writing to the address in Section 1 below.

PART A - CORE TERMS

1. Who We Are

TRUETALE LTD is a Private limited Company registered in England and Wales (company number 16682779), with its registered address at Unit 13 Freeland Park Wareham Road, Lytchett Matravers, Poole, England, BH16 6FA. We are the controller of the personal information described in this Policy.

Our designated privacy contact address is privacy@truetale.app.

2. Information We Collect

We collect the following categories of personal information:

• Usage and analytics data: information about how you interact with the Website, such as session duration and actions taken.
• Device and technical data: IP address, browser type and version, operating system, device identifiers, and referring URLs.
• Communications data: the content of messages you send to our customer-support team.
• Cookie and tracking data: as described in our separate Cookie Policy.
• Geolocation data: your country of origin, determined from your IP address.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Customer support: responding to your enquiries and troubleshooting issues.