Providers working in addiction medicine sometimes ask about what personal information patients can see and what options exist for managing how their name appears. This page covers what Klinic controls, what you can adjust yourself, and what is fixed for compliance reasons.
Klinic does not provide patients with any of the following:
When you call a patient through the clinic, the call-through phone system routes the call without exposing your personal number. See Provider-Patient Communication Guidelines for more on approved communication methods and how to use the call-through system.
Providers are required to use their full licensed name for compliance and regulatory purposes. This applies regardless of any display name preferences. Your full legal name will always appear on prescriptions.
Klinic's general recommendation is to use your full name. It is the most straightforward approach, and it is what patients will see on their prescriptions regardless of any other settings.
While your last name remains fixed, you can update your Preferred First Name in Klinic EHR. This change affects how your name appears across patient-facing surfaces in the platform, including the patient portal. This is self-serve and does not require contacting the team.
Some options providers use: