Mission

People are at that matters at the end of the day.

Responsibilities

• Employees’ experience. This is measured through employee engagement.

  • Own the Retreat. Bring our remote team together. Being a fully distributed remote team has its challenges. You organize team events, make sure everybody has what they need to be productive, and find creative ways to engage as a team.

  • Run fun team-building activities between retreats, and create bonds.

  • Encourage recognition for great work done.

    

  • Leading positive employee experience throughout their lifecycle with MUI.

  • Identify the "moments that matter" in the employee journey at your organization.

  • Improve the onboarding processes.

  • Reduce the admin burden.

• Recruiting. Help scale recruiting and improve the employer brand. It might take up to 50% of the time in the early days, and we will quickly need to hire a Tech Recruiter. However, be careful as recruiting tends to be very urgency-based (short-term) while the other important responsibilities are longer term. We could end up spending the bulk of the time on recruiting.
• Employee development
  • A focus on continual learning, and providing regular feedback.
  • Improve the program for evaluating performance and providing feedback.
• Culture development
  • Continue to train and mentor the team to update information in the handbook, for easy access to all.
• Connecting individual performance with company goals
  • Help all individuals understand their primary role within the wider organization.
  • Partner with Finance for budgeting purposes.
  • Shape a strategy that aligns and moves MUI towards continued growth, innovation, and improvement.
• Legal compliance. Stay current on employee legislation and develop internal policies and procedures to support a scaling company; serve as the main point of contact for administrative matters.
• Own the items in ‣

Performance indicators

• People KPIs

Sizing

We need 1 People Operation Manager per 50 people in the company. As the organization grows above 100 people, we can increase this number to 1 for every 100 people.

Benchmark

• https://handbook.gitlab.com/job-families/people-group/chief-people-officer/
• https://www.teamgather.co/blog/when-should-a-startup-hire-a-head-of-people