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About the project
Personal blog of the Customer Support Team Lead
[Add a screenshot if needed]
Goals & KPIs
| Goal |
Description |
KPI main |
Priority |
| Recognition |
Increase the amount of expert content by 5 times |
Number of expert posts per week are 5 |
Main |
| Revenue |
Increase website traffic from 8 per month |
Clicks to the CTA |
Additional |
Strategy
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šĀ I cannot share the full strategy, but I can share some points that were completed.
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- Selected and implemented brand colours represents author identity and mood
- Update the overall look of the page by enhanced banner and photo
- Filled all the necessary information
- Created topics to share with the audience from the authorās expertise
- Customer Support career path
- Tips for starters
- Personal insights in the filed
- Educational cheatsheets
Results
