🌱 Branch 1: Workflow Triggering & First-Time Message from a New User
🔁 Branch 2: Returning User Continues the Conversation
🧠 Inside the Mind of the AI Agents
⚙️ Setting Up the Databases and Sheets
A real-world use case:
See how the AI Support Template can be adapted to replace Intercom’s Fin bot.
Save on costs:
Use the Intercom API and Latenode to automate support - no more paying $1 per resolution.
Full control and flexibility:
Add your own rules, integrate any data source, and customize every workflow branch.
Step-by-step walkthroughs:
Each section explains what happens at every node and decision point. All nodes are numbered from the first to the last to make it easy to replicate in your system.
See, adapt, repeat:
Follow the chatbot example, then tweak the logic for your own business case.
Modular and scalable:
All logic and integrations can be extended or reused for any customer support scenario.