Contact Us

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• Please check the FAQs first.
• If your inquiry includes personal information, use the contact form.
• Replies may take time (especially on weekends/holidays and year-end/New Year).

✅ Contact Form → Open here

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Frequently Asked Questions（FAQs）

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Table of Contents

🔍Eligibility

🔍Application & Account

🔍Student ID & Enrollment Verification

🔍Withdrawal & Results

🔍Course Format & Schedule

🔍Live Sessions (Zoom) & Recordings

🔍Lectures: Questions & Materials

🔍Slack (Communication)

🔍Office Hours (OH)

🔍Deadlines & Time Zones

🔍Policies & Rules

🔍Fees, Language & Completion

🔍Credit Recognition

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Eligibility

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• Q. What are the eligibility requirements?
• Q. What prior knowledge or skill level is required for this course?
• Q. Students from which countries are eligible to enroll?
• Q. I am temporarily studying at another university (e.g., studying abroad). Which university should I apply under?
• Q. I am currently a student, but I will no longer be a student when the course starts. Am I still eligible to enroll?
• Q. Are working students eligible to enroll?
• Q. Are non-student working professionals eligible to enroll?
• Q. I am not in an eligible category (e.g., a non-student working professional), but can you make an exception?
• Q. Can I apply after the deadline or join partway through the course?
• Q. I have taken a course with the same name before. Can I take it again?

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Application & Account

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• Q. The course spans the academic year change. Which year/grade (affiliation) should I enter?
• Q. I want to change my email address after applying.