This UX case study, part of the UX Design Institute diploma, involved user research, analysis, wireframing, prototyping, and high-fidelity design. It focused on creating a smooth flight booking experience for the fictional low-cost airline, with developer-ready screens that emphasize usability, accessibility, and consistency.
| Design Thinking was the methodology applied during the development stages of this project.
Goal: Design a more efficient Booking a flight.
Scope: Desktop web page (no mobile responsiveness).
Tools: Notion, Figma, Miro, Zoom, Google Forms and Slides.
Competitive Benchmark,
Online Survey,
Usability Test,
Note-taking.
[DEFINE](https://www.notion.so/DEFINE-246c381348998043973bf9172f89002f)
Affinity Diagram,
Customer Journey Map.
Flow Diagram,
Interaction Sketches;
Prototype
Usability Test
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