数据访问同意
Notion 员工只会在收到您通过电子邮件或应用内支持聊天并请求帮助的消息后,才会访问您的数据,以便解决问题或代表您恢复内容。
For more information about Notion's security practices, and how your data is stored on our servers, please refer to our Security & privacy article. Below, you'll find instructions for how to grant Notion's support team consent to access your account.
Allow data access
When chatting with Notion support via email or in-app chat, you may be asked for consent to access your account, in order to help with troubleshooting or recovery. To allow data access:
Navigate to
Settings & members
in your sidebar, thenMy account
.Toggle on
Support access
.
Revoke data access
After you've granted access, Notion's support team will have permission to access your content for 28 days, or until you revoke this access. This timeframe will be visible in-app.
To revoke access at any time:
Navigate to
Settings & members
in your sidebar, thenMy account
.Toggle off
Support access
.
To allow or revoke support access on Notion for mobile:
Open Notion on mobile and tap •••.
Tap
Settings
.Toggle on or off
Support access
.