Welcome to the Wonderway COACH help centre! We're here to answer your questions. Can't find what you're looking for? Send our support team a note at [email protected]!

📖 Get Started

Wonderway COACH is the AI-powered call analysis tool designed to helps sales reps and teams improve performance by getting an instant expert evaluation of every sales meeting held. Wonderway COACH reviews your sales calls, identifies key moments, and provides personalised, unbiased feedback, enabling you to refine your sales skills.

🚀 What to expect?

Quickly receive personalised, specific, and unbiased expert feedback on your sales calls.

Once you have connected your Zoom account and selected the team members you want to automatically evaluate you will start to see all calls being analysed as they happen.

Each call generates a new evaluation, which contains:

All of this is rolled into the Aggregate Report for each rep and each group, giving you a bird’s eye view of their performance and scorecard evaluations across multiple calls. It means that you get to see the important information without having to understand if one particular call was just a blip or a trend – Coach does the work for you to help you improve your team and outcomes.

It is the easiest and most powerful sales coaching tool powered by Chat GPT.

🔐  Your data security is our priority

<aside> 💡 At Wonderway COACH, we prioritise your call transcript security. Wonderway Coach is SOC 2 compliant. Our systems utilise Microsoft Azure's ChatGPT APIs and the Google Cloud Platform, employing encryption, access controls, and secure connections through SSL/TLS protocols. All data, including call transcripts, is protected with AES-256 encryption at rest. Your privacy is crucial to us, and rest assured, Microsoft Azure doesn't use your transcripts to improve their services.

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You can read more about your data security and privacy here.

ℹ️  How to use Wonderway COACH