Risk-free booking

Any trip can be canceled and fully refunded within 48 hours of purchase. No questions asked.

Cancellation

Guides set the cancellation policy that best fits their trip. You can find cancellation details for listings at the bottom of their listing page, during the booking process before you pay and under reservations. If you cancel, the amount of any refund depends on the guides's cancellation policy and when you cancel.

Flexible

Cancel and get a full refund within 48 hours of purchase, or at least 30 days before the trip starts.

Strict

Cancel and get a full refund within 48 hours of purchase, or at least 90 days before the trip starts.

Close-in bookings

Cancel and get a full refund under extenuating circumstances within 72 hours of the start date.

Have an emergency?

Refer to our extenuating circumstances policy if you need to cancel due to an emergency. If you do need to cancel, you may be asked for documentation about this emergency.