Businesses rely on Kaching. When we mess up, miss a deadline, or slow down, it matters. We take that responsibility seriously.
We do what's right, even when it's the harder decision to make. As part of the Kaching team, we unfailingly put our company and our values first.
Speed is everything. Please read the Twitter Thread by Hemant of Lightspeed.
Empathy
People have a thousand things on their plate. We always make it easy for them to work with us, be it a merchant, colleague, or influencer - and go out of our way to do so. We understand.
Zero Ego
We're all equal. This is a multi-year mission, and we'll spend a majority of our waking lives collaborating, pushing boundaries, learning, growing, and evolving. There is no space for personal ego, petty issues, bickering, bitching, or politics.
Self Starting
When things are assigned to us, and when there is work to be done - we do not require prodding, follow ups, or nudges. We get the job done, and move on to what's next proactively.
Transparency
We don't lie, and we don't mince words. To merchants, to influencers, to investors, founders, or fellow employees. If anybody has a problem with anything, we reach out directly 1:1, and sort it then and there, even if it's a difficult confrontation.
Life's too short to harbour ill-will, and the world's too small to burn bridges. Nothing is worth our collective peace of mind.