Communication can be used to communicate with participants via

• email
• SMS
• Event messages
• Push Notifications

This document only covers how to best utilize communication with event messages and push notifications

<aside> 👉

messages and push notifications can only be sent to registered participants. Push notifications can only be sent to participants that have visited the event with the Twebcast app.

</aside>

Event Messages

Event messages are sent, in realtime, unless scheduled, to participants in your recipient list. If the participant is online and on the event your are sending the message from, they will directly receive the message in one of the ways described below.

The different ways a message can appear for a participant at an event

Push notification:

Push notification - when app open

Message:

Message with push, app open

Message notification if project open

Message inbound