Photo by Daniel McCullough on Unsplash
Hello! My name is Pulkit, one of the co-founders of Chameleon, and the main author of this doc.
I work closely with our Customer Success team and will be collaborating with our new Technical Champion; together we will help our customers succeed beyond their expectations and help enable our product to do things we didn't believe possible 😉
👋🏾 Here I am on the right, coincidentally wearing the same outfit at our most recent “Founder’s meetup” with my Co-founder Brian
We started Chameleon after being frustrated going back and forth with documentation, to wrap our heads around using new products.
We were early in this "product-led" or "product-first" movement, but now it is a big strategic theme for many companies. And we help make it happen: our mission is to help other software teams better enable "self-serve" experiences for their users.
This means enabling our customers to offer personalized, contextual, dynamic in-product user experiences which help their users succeed.
However, that doesn't mean we can succeed being reliant on only technology — people assisting in intelligent and creative ways really super-charge adoption and usage of software products.
So, as our customer base grows (close to 500 customers) we are looking to add another Technical Champion to be a technical product expert and consultant, to provide best practices, uncover issues, and generate solutions to help customers create what they want and drive measurable success.
This role is foundational to the success of Chameleon; in creating fans, increasing product usage, building organic growth, and developing long-term relationships with customers.