Our mission is the foundation of the day-to-day organization of Trengo. Our vision is the dream Trengo wants to achieve. Our core values are the basic elements of how we go about our work. They are the practices we use every day in everything we do.

Mission, Vision & Core Values


2.1 Our mission

Automate repetitive work to unleash meaningful conversations.


2.2 Our vision

Customer Delight. Always. Wins.


2.3 Core values

WELCOMING | GROWTH | TRANSPARENT | OWNERSHIP

With our expected growth in mind, we’ve defined our core values. We’ve gathered input from throughout Trengo to define ‘How we do things around here’. It’s important these values represent who we are, and who we aspire to be going forward. We use these values in recruitment, rewards & recognition and take them with us in all our actions as we grow. These values are all of ours, so if you’d like to add anything, talk about them, or sharpen them further: Please contact the people team!

Core Values Video_Final.mp4


We are WELCOMING 💚

We make everyone feel at home, no matter where they are from, who they love, or what they believe

What it means

Why we do it

<aside> 🔥 We know being a diverse and inclusive company will make us more successful. We hire the best people and want them to feel safe and at home, in order for them to thrive. Empathy and integrity are important to us and support us in our daily tasks.

</aside>

How we do it

We always strive for GROWTH 🚀

Making ourselves, our colleagues, and Trengo grow at lightning speed

What it means

Why we do it

<aside> 🚀 Growth is important for Trengo as a company and for our Trengo heroes. It motivates us to bring our A-game every day. We love seeing ourselves and our colleagues grow and by doing so, growing Trengo.

</aside>

How we do it


We own it - OWNERSHIP 🗝

We take responsibility, take initiative, and are proud of our work

What it means

Why we do it

<aside> ⛳ Ownership is caring about the outcomes of our work and not waiting for others to act. We believe it is important to take initiative to bring about growth and positives outcomes. We take pride in being accountable for our actions and doing the right thing.

</aside>

How we do it

We are TRANSPARENT 📖

We are open, honest, and share our intentions

What it means

Why we do it

<aside> ✅ Being transparent and open allows us to be a place where people can ask anything they want. Transparency saves time, builds trust, increases efficiency and builds mutual respect. We know it’s not always easy to be completely transparent, but we try our best because it fosters understanding and innovation.

</aside>

How we do it