Background

This research aims to discover and understand how users interact with and detect the state of a smart contract. We want to understand more about people’s roles, their responsibilities, the tools they use as part of their job, and the things that motivate them.

Problem

<aside> 💡 “I find it difficult to detect if a smart contract I am about to interact with is a spam/scam, new, or a safe smart contract before performing any transaction.”

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Assumptions

• Spammy smart contract interactions occur frequently in non-custodial wallets.
• Approving transactions can feel uncomfortable, anxious and overwhelming.
• New users will use non-custodial wallets first when exploring web3.

Research Goal

• Understand users thought processes when interacting with contracts.
• Discover challenges in identifying suspicious/safe transactions.
• Reporting suspicious/malicious transactions.

Research Method

• User Interviews
• Qualitative and Quantitative Surveys
• Competitor Benchmarking
• Affinity Mapping
• Usability Testing

Executive Summary

Users do carry out background research into protocols and smart contracts before interacting with them.