<aside> 💡 Community NPS or Net Promoter Score is a score, based on member’s community experience, on how likely the user is to promote and recommend your community.

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**How to measure?

> Every month do a survey with your community members.
> Keep a track of how and if you are improving every month.
> If your score is not improving, go back to stage 1 of your community 
  and thing through - what can you improvise**

**How to improve?

> Improve your community onboarding exprience.
> Keep the user activited within the community - understand what works
  to get that done.
> Create tiny delight experiences at multiple stages for the user.**