New types of user stories = job stories;
When < situation >, I want to < action > so I can < goal >
Old types of user stories:
As a < type of user >, I want < some goal > so that < some reason >
Emotional journey
Include perspectives of adjacent Users
✍️ Extra tips for writing User Stories
Given a < user > is < in a scenario/context > When they < perform a specific action > Then < something should happen> And then < a second thing should happen > Unless < some other condition with an exception >