Contact support

Need help? Reach out and include your account email, device/browser, and a short description of what happened.

Email: iliya@herocorp.app

Response time: We aim to reply within 1–2 business days.

Common questions

How do I get help with my account?

Email iliya@herocorp.app with the email address linked to your account and any relevant screenshots or error messages.

I found a bug. What should I send?

Please include:

• What you were trying to do
• What happened instead
• Steps to reproduce the issue
• Your device, browser, and app version if applicable
• Screenshots or screen recordings if helpful

How do I request a refund?

Send us your order ID, account email, purchase date, and the reason for your request. We’ll review it according to the refund policy for your plan or purchase platform.

How do I cancel my subscription?

Open your account or billing settings and choose Cancel subscription. If you subscribed through Apple, Google Play, Stripe, or another platform, manage cancellation directly through that provider.

Troubleshooting

Try these steps first: