REALME GUARANTEE, WHAT INCIDENTS DOES IT COVER AND WHAT EXCLUSIONS DOES IT HAVE?

The realme guarantee in Spain , as dictated by the General Law for the Defense of Consumers and Users, has a legal length of two years, 24 months, covering all emblem devices offered in our u . S . A .: cell telephones, accessories, merchandise of IoT, and so on. During the assurance duration, realme presents a unfastened restore or replacement service for the ones gadgets that present any prevalence of their regular use, considering the coverages that we develop under.

Periods and terms

The following table specifies the guarantee terms presented by way of realme in keeping with the special products:

REALME 24 MONTH WARRANTY

Device Accessories

Smartphone •cable USB

Wired headset –

Wireless earphone –

Smart Band –

really watch –

Power Bank –

realme offers a three-12 months extended guarantee for the r ealme 7 and realme 7 Pro phone that covers any production defects free of rate.

Regarding the DOA periods, you must seek advice from the conditions of sale of the product in query for the time to be had for repayment and replacement in case of producing defects. We remind you that DOA (Dead On Arrival) refers to instances wherein a product arrives defectively from the instant it's miles opened, concerning an automatic withdrawal so long as the harm has now not been resulting from transport.

What situations does the realme assure have?

The following situations of the realme assure are completely applicable to merchandise bought in Spain.

The warranty length begins from the date of purchase. To make use of this it's far essential to provide, collectively with the evidence of purchase or invoice, the authentic packaging.