For general iOS issues, please gather a sysdiagnose.

Enabling Logging

  1. Reproduce the issue. Important: Note the date and time issue occurred and add this information to the bug report.
  2. Trigger a sysdiagnose by simultaneously pressing and releasing both volume buttons + the Side (or Top) button for 1 to 1.5 seconds.

Notes:

  1. Wait 10 minutes for the diagnostic gathering to complete.
  2. Sync device with iTunes on your host computer or AirDrop the file to your Mac computer.
  3. Attach the file listed at the path below under Log Locations to your bug report.

Notes:

Log Locations

macOS: