Continuous improvement is the name of the game! From new features to refinements and fixes, we’re always working to make Supercast better for you and your podcast subscribers.
We'd love to hear about it.
📧 You can now email your subscribers using the new “Posts” feature (heck yeah!) This feature lets you do two things:
📅 A promotion’s date is now displayed in a better format.
💰 You can now charge your subscribers GST or VAT (if you are required to do so.) By default, this feature is turned off, so please get in touch if you’d like to enable this.
💳 Subscribers with a failed payment now receive new and improved emails going into more detail about the payment failure - who it’s from, reason for failure, card details, and how to update the card. There are four emails in total - one for each of Stripe’s payment retries over a two-week period. Here’s an example of the first email a subscriber would receive:
💰Managing your subscribers’ payment queries just became much easier. You can now view all of a subscriber’s charges in the subscriber view, which includes a link to Stripe if you need to offer a refund.