Continuous improvement is the name of the game! From new features to refinements and fixes, we’re always working to make Supercast better for you and your podcast subscribers.

Have a feature you'd like to request or change?

We'd love to hear about it.

May 2022

• 📧  You can now email your subscribers using the new “Posts” feature (heck yeah!) This feature lets you do two things:

  1. Send stand-alone emails, including video links or images, to subscribers (also viewable as a post in the subscriber dashboard)

  

  1. Send new episode notifications emails to subscribers when a new episode is published

  

  Learn how to send posts or episode notifications emails.

• 📅  A promotion’s date is now displayed in a better format.

  

April 2022

• 💰 You can now charge your subscribers GST or VAT (if you are required to do so.) By default, this feature is turned off, so please get in touch if you’d like to enable this.

• 💳  Subscribers with a failed payment now receive new and improved emails going into more detail about the payment failure - who it’s from, reason for failure, card details, and how to update the card. There are four emails in total - one for each of Stripe’s payment retries over a two-week period. Here’s an example of the first email a subscriber would receive:

• 🚀  New to Supercast? Well, we made the onboarding process much easier with some changes to the Getting Started checklist. You’ll now see all the steps broken down by different stages (Account setup, Launch, & Get subscribers), as well as some additional resources and tips along the way. Who’s ready to launch!?

March 2022

• 💰Managing your subscribers’ payment queries just became much easier. You can now view all of a subscriber’s charges in the subscriber view, which includes a link to Stripe if you need to offer a refund.