1- SOC2 Type 2
Ensuring the safety and confidentiality of our users' data is a top priority for us. With that in mind, we are thrilled to inform you that our company has successfully met the requirements for SOC2 Type 2 compliance, which is a widely recognized standard for data security and privacy.
2- Stomio Widget
Calling all SaaS B2B product teams 📣 with our newly developed SDK, you can design your tester flow in Stomio and choose whether you want to engage with your testers in your app through our widget or in Stomio.
3- Results page: Feedback
Analyzing customer feedback during development just got much easier the latest update from Stomio. We completely overhauled the experience based on your feedback to support expanded use cases. Now you can filter all results based on a specific tester or a tag (e.g. company name). You can dig into individual responses to any feedback step. You can quickly start a chat with any tester based on any response they have (e.g. low NPS score) with one click. Uncovering insights and digging into the why hasn’t been easier.
4- Tester activity and funnel
Tracking your testers' journey is crucial to ensuring you receive valuable feedback. In addition to tracking feedback, it is equally important to monitor the tester's progress through the testing process. By using the tester funnel, you can gain insight into where your testers are in the journey, starting from the moment they receive their invitation all the way through to completing their flow. This information can help you identify areas where testers may be dropping off or experiencing difficulties, allowing you to make necessary adjustments to improve the testing experience. Additionally, by understanding how your testers are progressing through the journey, you can gain a better understanding of their overall experience and use this knowledge to improve future iterations of your product.