Eligibility

To join StartOps, you should be:

• Working at a top D2C ecommerce brand - A list of whitelisted companies can be found here. This list is NOT exhaustive — if you’re in doubt, just apply!
• Working in a supply chain role - E.g. contract manufacturing, inventory planning, warehousing, freight and shipping logistics.
• Manager-level or above - Ideally you'll have 3+ years of experience in your field.

If you are not sure if you're whether you're eligible, feel free to apply anyway, or contact us here.

Expectations

• Give back in proportion to what you take. If you're getting lots of value from the community, please consider how you can return equal or greater value.
• Exercise respect and discretion, always - All information shared in StartOps should be treated as confidential. Never disclose material non-public information about any company (your own or others). Don't use the platform to start rumors, for competitive intelligence, or for other sum-zero activities.
• Keep raising the bar - The value of our community is the sum of our members. If you know killer operations people who would benefit from joining, please invite them to apply!

If you encounter violations of this policy, please report it by emailing [email protected].

Solicitation and vendor policy

Our top priority is to keep this community safe*.* Using the network in any way to solicit members for paid services is strictly prohibited. This behavior, if reported, may result in immediate and permanent removal of the offending member from the network.

If you have been solicited by a member, please report it (including the original message) by contacting us here.

Examples of prohibited behavior include:

• Contacting a member with the direct or indirect intent of getting them to use or pay for a product or service.
• Contacting a member with the intent of making a referral to a product or service in which you have a commercial interest (e.g. via an affiliate program, equity investment, or channel sales partnership).
• Using information gained about a member via the platform to enhance a solicitation delivered via email, LinkedIn, or other channels. ("I saw on StartOps that you...")

Pursuant to this policy, individuals at companies that market to D2C ecommerce are NOT allowed on the network. If you transition from an operating role to a sales or BD role at a vendor, please proactively let us know.

<aside> 📌 As of April 2023, we are making one exception to this policy. Members who join as D2C operators, but then who go on to start their own startups, may remain in the group — provided that we don’t hear any complaints about solicitation or mis-use of the confidential information shared in the group.

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