Welcome to your client onboarding system. This hub contains everything you need to onboard a new social media client professionally — from the moment they say yes to the moment you start posting.
How to use this kit:
Duplicate this page for every new client, rename it with their business name, and work through each section in order.
💡 Pro tip: Share the Welcome Doc and Intake Questionnaire at the same time. Ask clients to complete the intake before your kickoff call — it saves 30 minutes minimum.
| Field | Details |
|---|---|
| Client name | [Business name] |
| Main contact | [Name + role] |
| Contact email | [email@domain.com] |
| Platforms managed | [Instagram / LinkedIn / TikTok / etc.] |
| Start date | [DD/MM/YYYY] |
| Monthly rate | [$X/month] |
| Contract signed | [ ] Not yet |
| Intake received | [ ] Not yet |