✨ Mission

Shypyard is building a world where entrepreneurs’ dreams are not limited by their tools.

Our mission is to empower entrepreneurs with the right tools to unlock sustainable growth.

SMBs account for 90%+ of businesses in the world and create over two-thirds of all jobs, making them the lifeblood of the global economy. As former small eCommerce merchants, we started Shypyard because we were frustrated that SMBs can’t afford the planning solutions used by large companies. As a result, these entrepreneurs struggle to accurately forecast and plan for future growth, leading to whipsaw performance that places the business in financial jeopardy. By empowering SMBs with the right tools to grow and thrive, we hope to positively impact the world economy.

🏗 What are we building?

Today, we create the best forecasting and planning systems for SMB brands to monitor and understand their sales and operations, so they can save time, money and confidently make decisions to hit their financial objectives.

After encountering these problems first-hand in eCommerce, we’ve assembled a team that is bringing their experience from places like Shopify, Facebook, BCG, and Harvard to scale the solution in software. We’ve teamed up with world-class investors, advisors, and industry leaders from Shopify, BigCommerce, and SnapCommerce to build new technology that shifts the paradigm of commerce.

We recently raised our first institutional round backed by top VCs, led by Gradient Ventures, Google’s AI fund, with backing from industry leaders in eCommerce.

About the Role

As a Sales Development Rep, your main goals are to collaborate with our CEO and Head of Product to identify important business opportunities for Company. Using outreach emails, phone calls, and social media, you will connect with these targeted contacts using the best possible messaging. You’ll be the dominant driver of revenue growth and a brand ambassador acting as the foundational entry-point for our customers. We're still a young team, so each member plays an integral role in building the foundation of our future sales organization. This is a great opportunity to learn the fundamentals of sales and work with a product-centric team.

Responsibilities

• Develop and update client leads list
• Manage a high volume of inbound and outbound communications
• Provide a phenomenal customer experience for Company’s prospective customers
• Accurately enter, update, and maintain daily activity and prospect information into the CRM
• Conduct qualification meetings with new customers
• Experiment with outbound channels, customer targeting, messaging and sales processes to help write the future Company Sales playbook
• Communicate high-priority product gaps identified through the sales process with the product team
• Analyze sales data and recommend new outreach strategies

Basic Requirements

• 1 year of experience in sales development or related roles, and interest in growing into an AE
• Passion for technology and an ability to speak knowledgeably with eCommerce businesses
• Excellent writing skills with attention to grammar and tone
• Clear communication, a deep sense of customer empathy, and a commitment to integrity and service