Team's Intent

This should contain the core of what the team works to do. Eg. The intent of the people team is to make Sensat one of the best places in the world to work.

Team Mission(s)

• If you have multiple sub-teams, break down the missions by each of these sub-teams
• Aim to answer the questions:
  • Why does the team come to work?
  • How does this align with the core business activities/vision

Goals and Measures

• What is the over-arching goal that the team was brought together to achieve?
  • Measurable team outcome/performance or benchmarks towards success based on criteria determined by the team
  • Work plan goals
  • Improvement goals

Scope

• What else does this team do?
  • What is within/outside the scope of this team? Limits of formal authority?
  • What are the team's areas of influence?
  • What are the shared responsibilities or areas in which teams are expected to support each other?

Roles & Responsibilities

• Who is on the team?
  • Who plays which role? Who is responsible for what?
  • Who is the point of contact for what needs?

Team Values

• How does the team achieve its goals?
  • What are the key values, virtues and behaviours of the team?
  • How do the people in this team conduct themselves with one another and those external to the team and company?

Team Norms

• How does the team govern itself?
  • Code of conduct
  • Decision-making guidelines
  • Conflict resolution process
  • Improvement/change guidelines
  • Internal and external Communication
  • Meeting Guidelines
  • When to celebrate success and failure

Preferred Methods of Contact

• What's the best way for the rest of the company to get in touch with your team?
  • Does the team prefer email or Slack? What kinds of questions should go in each?
  • Does the team have a helpdesk people can go to?

Critical Materials