· **Open roles · Savvy Team · Stages of hiring · Send a CV**

We are hiring:

Account Manager

Savvy is partnering with outsourcing and product IT companies to provide impactful L&D solutions that improve Soft Skills and Business English for tech teams, as well as delivering open L&D events and developing L&D Community with other Ukrainian L&D enthusiasts.

We keep constantly growing therefore we are expanding our Team of Account Managers who take care of all our customers.

If you are courteous, empathetic, and service-oriented 😊, you are the account manager we are looking for and eagerly waiting to welcome in our Savvy team!

Your key focuses and responsibilities:

• Be the key point of contact for customers’ requests regarding provided Savvy services: always easily available, following high standards in communication, and offering speedy effective solutions with the care of customer experience;
• Ensure operational part with attention to detail and accuracy: arranging classes for clients, collecting feedback, providing clients with quarterly reports, using Savvy’s dashboard, etc.;
• Keep our clients happy by being attentive to their needs and focusing on improvements to keep customer retention high and raise the bar of service.

Our key requirements:

• Minimum of 1 year of proven experience in a similar role with a strong focus on Customer Service;
• Upper-Intermediate level of English or higher;
• You feel comfortable using various digital tools such as Google Docs, Calendar, Zoom, etc.
• You have strong organizational skills that allow you to effectively manage multiple projects simultaneously.

Advantages of working with Savvy:

• Your opinion matters: we value each other's ideas and welcome the differences to keep learning and being ready to embrace coming changes;
• You work with notable tech companies like Grammarly, Sigma Software, Jooble, and others;
• We invest in Savvy people's growth: you have your Personal Development Plan, a head who constantly gives you feedback and helps you thrive with Savvy without any limits;
• You work remotely from any location;
• You become part of a team of life-changers (we will tell you later what it means 😉).

<aside> 📎 To dive deeper into the day-to-day tasks of the account managers, check out

A day in the life of an account manager

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