Portfolio | LinkedIn | [email protected] | London
Senior Product Designer
‘Full-stack’ designer with experience in early stage and high growth companies. Currently at Deliveroo. Previously responsible for the driver experience at Hailo. I’m also the Co-Founder and Designer of Cinemap. I have a customer centred approach to design and my passion is to solve problems through design, research and ship products and experiences that people love and is viable. I'm fascinated by the intersection of design, software and business
Experience
Senior Product Designer
Deliveroo
November 2015 - December 2019
London
- Early product designer at Deliveroo.
- Responsible for designing customer support software for Deliveroo.
- Shipped a new food discovery experience.
- Solved customer problems and delivered immediate business impact whilst strategically setting the product up for a longer term initiatives.
- Also led design on the customer support team.
- Shipped bespoke tools for customer support, increased efficiency whilst providing great customer support.
- Communicating to senior stakeholders.
- Influencing product strategy and research-
- Leading design and navigating large cross functional teams.
- Running ideation and prioritisation workshops
- Facilitating and running design critiques.
- Mentoring product designers