Rokoko is a category leading brand, providing motion capture and animation tools for the global entertainment industry. Our customers include global top tier game, film, AR/VR and VFX producers as well as thousands of indie creators making unique content. Our vision is to enable every creator to be able to do 3D animation - intuitively, collaboratively, and fast! We are expanding our front support line team to meet the demand of our growing customer base. You will be supporting our customers with our motion capture solutions for body, fingers and face.
As a Technical Support Engineer, you will work in Rokoko’s Customer Support team with a strong focus on providing customers with an exceptional customer experience and the level of expertise they require to be successful with our tools. You will be the key bridge between our Sales and Development teams, representing the voice of the customer internally while being the face of Rokoko externally. If you enjoy fast paced working environments and have a customer first mindset, we are looking for you! Your core activities will include resolving technical issues, meeting SLAs and updating the Rokoko knowledge base to help customers find solutions themselves. This is a unique opportunity to join a company with strong traction into the scale-up phase. We offer a steep learning curve and an ambitious and international work environment.