All things related to ReturnRabbit - processes, best practices, setup guides, and more! For additional support, please feel free to reach us at [email protected]

What’s New

NEW Shopper Groups

NEW: Request workflow

Green Returns: Shopper keeps Item

Warehouse Section

Manual Deductions

Home Screen


Overview Screen

Analytics

Dashboard

Guides & Processes


How Return Rabbit Works

Request Life Cycle

Creating a Service Request

Shopify Permissions

Exchange Incentives


Fees & Incentives

Discount Forwarding

Promo Management

Bonus Exchange Credits

Shipping


Shipping Methods

Service Facilities

Standard Box Dimensions

Shipping Aggregators

Enterprise shipping module


Carrier Configuration

Service Zones

Service Lanes

Interactions of dynamic shipping rates and direct shipping rates

Integrations


Gorgias + Return Rabbit

ShipHero Integration

Settings


Manage Users

Manage Subscriptions

Return Management


Refund Methods

Exchanges

Exchange Recommendations

Catalog Exchange

Automation Rules

Exchange Incentives

Deductions

Request Reasons

Service Window

E-mail Alerts

Product Tags

Rules & Exceptions

Additional Features

Tag Based Rules

Gift Returns

Shopper Portal


Shopper Portal theme

Theme configuration

Customer Care Info

Shipment Tracking Page

Custom Pop-up

E-mail Templates

Shopping Portal Login Page

Custom URL Set Up

FAQs


FAQs

Legal


Terms of service

Privacy Policy