Def.
A refund Method is the mode by which money is credited to customers returning/exchanging merchandise. Refund methods can be configured per your return policy.
We currently have 2 Refund Methods:
Navigate to Configure > Return Management > Refund Methods
Once there, you can turn a refund method on or off using the toggle.
You can make a refund method default by turning the default toggle off or on by clicking on the edit icon on the refund method. The default refund method will be pre-selected for the shopper at the shopper portal.
You can also edit a refund method. There are the following things that are editable in the refund methods. You can edit these by clicking on the edit button on the card, which will take you to the refund method’s configuration page, where the below things are configurable.