If the Zoom meeting integration is enabled, you will be able to link your Zoom account with your Retain account to effortlessly sync and create Zoom meeting links. This is useful in cases where you want to provide online appointments, tutoring, or webinars for your students.


To connect your Zoom account to Retain, the process is relatively straight-forward.

  1. Click on the Integration Icon 🔄 in the lower left-hand side of the menu bar

  2. On the panel that appears, click on the “Authorize” button next to the Zoom banner

  3. You will be redirected to Zoom to authorize Retain to access your account

  4. Once complete, you will be redirected back to Retain. Now your account is connected.


Staff Usage

Once your account is connected, you will have the option to automatically create Zoom meeting links when scheduling appointments in Retain. On the scheduling page, simply make sure that the “Create Zoom Link” option is selected.


Obtaining Zoom Link Details

After an appointment is created, you will see a video icon on your calendar to visually indicate that the meeting is created with Zoom. You can click on the event on the calendar to retrieve the Host Start URL or the meeting join URL.

Setting Recording Preference