Last Updated: November 13th, 2023

Terms of Service

1. Your Agreement with Prisma

1.1 Your use of the Prisma service is governed by this agreement (the "Terms"). "Prisma" means Prisma Data, Inc and its subsidiaries or affiliates involved in providing the Prisma Service. The "Prisma Services" means the services Prisma makes available through this website, including this website, the Prisma cloud computing platform, the Prisma API, the Prisma Add-ons, and any other software or services offered by Prisma in connection to any of those. This also includes any products that Prisma makes available as Early Access releases of its upcoming offerings.

1.2 In order to use the Prisma Services, you must first agree to the Terms. You can agree to the Terms by actually using the Prisma Services. You understand and agree that Prisma will treat your use of the Prisma Services as acceptance of the Terms from that point onwards.

1.3 You may not use the Prisma Services if you are a person barred from receiving the Prisma Services under the laws of the United States or other countries, including the country in which you are resident or from which you use the Prisma Services. You affirm that you are over the age of 13, as the Prisma Services may not be used by children under 13.

1.4 You agree your purchases of Prisma Services are not contingent on the delivery of any future functionality or features or dependent on any oral or written public comments made by Prisma or any of its affiliates regarding future functionality or features.

1.5 "Early Access" refers to a phase of product development where the product or service is made available to the public before its official, finalized release. During the Early Access phase, the product may not include all planned features and may undergo significant changes as development progresses. The purpose of this phase is to gather user feedback and identify potential issues or improvements, influencing the final version of the product. It is important to note that an Early Access product is provided 'as is', and may have bugs, errors, or other issues that may or may not be addressed before the final release. Features may be added, removed, or significantly altered during the course of development and testing. Additionally, at the end of an Early Access period, Prisma holds the right to wipe any data collected or retained during the Early Access period.

2. Your Account and Use of the Prisma Services

2.1 You must provide accurate and complete registration information any time you register to use the Prisma Services. You are responsible for the security of your passwords and for any use of your account. If you become aware of any unauthorized use of your password or of your account, you agree to notify Prisma immediately.

2.2 Your use of the Prisma Services must comply with all applicable laws, regulations and ordinances, including any laws regarding the export of data or software.

2.3 You agree not to (a) access (or attempt to access) the administrative interface of the Prisma Services by any means other than through the interface that is provided by Prisma in connection with the Prisma Services, unless you have been specifically allowed to do so in a separate agreement with Prisma, or (b) engage in any activity that interferes with or disrupts the Prisma Services (or the servers and networks which are connected to the Service).

2.4 You may use the Prisma Services only to develop and run applications on the Prisma infrastructure. You may not access the Prisma Services for the purpose of bringing an intellectual property infringement claim against Prisma or for the purpose of creating a product or service competitive with the Prisma Services.

3. Service Policies and Privacy

3.1 You agree to comply with the Prisma Acceptable Use Policy available at acceptable use policy (the "Acceptable Use Policy") which is incorporated herein by this reference and which may be updated from time to time.

3.2 The Prisma Services shall be subject to the privacy policy. You agree to the use of your data in accordance with Prisma's privacy policies.

3.3 You agree that you will protect the privacy and legal rights of the End Users of your application. You must obtain any consents required by applicable data protection laws and provide legally adequate privacy notice, access, and protection for End Users. If End Users provide you with user names, passwords, or other login information or personal information, you must make the End Users aware that the information will be available to your application and to Prisma.

3.4 For Prisma’s Early Access products, the data collected from your usage of such products during the Early Access period may be used for improving the product and fixing bugs.

4. Fees for Use of the Prisma Services

4.1 Subject to the Terms, the Prisma Services are provided to you without charge up to certain limits. Usage over this limit requires your purchase of additional resources or services. The pricing for additional resources and services can be found under Billing at https://app.prisma.io/ (or such URL as Prisma may provide).